NEW TO OUR PRACTICE?
Here Are Some Key Information To Help You Get Familiar
1. What are your office hours?
We are open Monday through Friday between 8:0 am and 5:00 pm. We are closed 12pm to 1pm each day for lunch.
2. How soon can I be seen?
Appointment slots are reserved daily for acute illnesses and minor emergencies. Other appointment requests can be seen within 24 hours from your initial request.
3. When should I arrive for my appointment?
We request that new patients arrive 15 minutes prior to their scheduled appointment to complete their necessary insurance and medical history forms.
4. What should I bring to my appointment?
- A list of current medications (including over-the-counter medications, supplements and vitamins; many patients find it easier to actually bring a bag containing their medications.)
- Pertinent information about your medical and surgical history. This includes old medical records, lab or imaging tests.
5. What is your cancellation policy?
Our office will give you a courtesy call the day before your appointment. If you need to cancel or reschedule an appointment please call our office at least 24 hours in advance. This is important in helping us provide continuous care to all of our valued patients, and we appreciate your cooperation.
6. What if I need help after hours?
If you believe you have a life-threatening emergency, please call 911 or proceed to the nearest emergency room. If the emergency is not life threatening please leave a message on our office answering machine and we will return your call promptly.
7. How do I get my medication refilled?
In order to avoid gaps in your medications, we request you contact your pharmacy at least four to five days prior to your medication running out. The pharmacy will contact us, and we will review your chart to ensure your medical care is current to determine if it is appropriate to refill your prescription. Dr. Mani may request a follow-up appointment if necessary.
8. What immunizations does Dr. Mani recommend?
- Tdap: Tetanus (lockjaw), Diphtheria (throat infection) and Pertussis (whooping cough); Every 5–10 years for all patients. Do this two years after your last booster if you work in healthcare or are around newborn babies.
- Hepatitis A: to prevent yellow jaundice from infected food handlers or if you travel outside the United States, especially to Mexico and third-world countries
- Hepatitis B: for people born before 1982 or who are very sexually active
- Meningitis: for all patients age 11–19
- Chicken Pox: if you have never had chicken pox
- Flu shot: one every flu season (October to January)
- Pneumonia: for everyone with a chronic medical condition (diabetes, heart disease, anemia, immune diseases) or over 60 years old